IDLink Interactive Voice Response System (IVR)  Idlinksystems

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iDLink Interactive Voice Response (IVR) System is a comprehensive voice response platform that enables you to easily link to voice verification and identification of individuals during an interaction with voice applications and interactive voice response systems. It is also easily linked with voice logger system to audit all conversations with the IVR.

By itself, you can request for any Voice call flow and iDLink will be able to easily customer the IVR for your requirements. 

The current IVR supports both analogue and ISDN lines using Dialogic boards

 

 

Features

  • Web based integration to our Voice Logger application for voice recording audits and retrieval
  • Easily integrated to Voice recognition system that is Language, accent, and ASR independent
  • Can run via VOIP(SIP) or Cloud if Voice Cards not available
  • Easily integrated with Speech Recognition system from Nuance